Upgrading, payment, invoices and cancellation

Upgrading to Pro

Open Settings › Billing.
Choose monthly (CHF 16) or annual (CHF 160, two months free).
Click Upgrade to Pro and pay on the secure payment page.

You can upgrade at any time, including in the middle of your trial. Your event types, calendar connections and settings are kept.

Payment methods

TWINT, credit and debit cards, Apple Pay and Google Pay. Payment is processed by Stripe; Zitli does not see your card details.

Invoices and VAT

All prices include Swiss VAT (8.1%). VAT is shown on every invoice. You can find your invoices under Settings › Billing › Manage subscription.

Changing your payment method, switching between monthly and annual

Under Settings › Billing › Manage subscription. Payment method, invoices and cancellation are on a secure Stripe page.

Payment failed

If your payment method could not be charged, Zitli shows «Payment failed». We will try again in a few days. Update your payment method under Settings › Billing › Update payment method to keep Pro.

Cancelling

Settings › Billing › Manage subscription.
Cancel your subscription.

You keep Pro until the end of the paid period. After that, your account switches to Free. Nothing is deleted: additional event types stay saved and work again as soon as you upgrade to Pro again. While the period is still running, you can undo the cancellation with «Keep my plan».

What happens when you switch to Free?

Only one event type remains bookable (the first visible one). The others stay saved.
«Powered by Zitli» appears on the booking page again.
Paid event types can no longer be booked online.
AI assistants can only read, no longer make changes.

Refunds and special cases

For questions about an invoice or a refund, write to support@zitli.ch.

Updated on: 11/10/2026

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