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Articles on:Troubleshooting
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  • Getting started
  • Scheduling & availability
  • Calendars & video
  • Pricing & billing
  • Switching from Calendly
  • AI assistants
  • Privacy & security
  • Troubleshooting
  • Help & contact
  • My booking page shows no times or too few times
    Zitli only shows times that meet all the rules. Check the following in order: Working hours: are hours entered for these weekdays under Availability? Is the right schedule applied to the event type? Time zone: is the schedule's time zone correct (e.g. Europe/Zurich)? A wrong time zone shifts all times. Connected calendar: appointments in your calendar block that time. All-day entries and appointments marked as «busy» count too. Under Settings › Calendars you can seeFew readers
  • Calendar not syncing or video link missing
    Bookings don't appear in my calendar Open Settings › Calendars and check whether the calendar is still connected. If an error is shown, remove the calendar and connect it again. Check which calendar new bookings are added to (destination calendar). For Google: if access was revoked at myaccount.google.com/permissions or the password was changed, you need to reconnect. For Apple: the app-specific password must be valid. After changing your Apple ID password, create a new one.Few readers
  • Emails are not arriving
    Confirmations, reminders and other emails from Zitli sometimes don't reach the inbox. What you can check Search your spam or promotions folder (in Gmail, also the «Promotions» and «Updates» tabs). Check the email address: did the client enter their address correctly when booking? You can see it in the booking details. Is the reminder turned off? Under Event types › [event type] › Advanced, check whether the reminder is turned on. Short-notice booking: if a boFew readers

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